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NZOZ "Your Doctor"

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HOW TO FULLY USE THE SERVICES OF NZOZ YOUR DOCTOR?

16 December 2024

Another intensive few months of work of the entire team are behind us NZOZ Your Doctor. Every day we made efforts to improve the level of services provided and introduce innovations that make it easier for our Patients to access comprehensive medical care. Thanks to this, we can proudly say that the past year was full of challenges, but also successes in our joint work.

At your disposal are over 20 Specialist Clinics, a modern Ophthalmology and Laser Therapy Center, Rehabilitation Center, Vaccination Points and Occupational Medicine. In our clinics, we implement the Coordinated Care Program in Primary Health Care. It significantly strengthens health prevention and allows for a quick response in the event of detecting serious diseases.

We are pleased that you trust us by entrusting us with the care of your health. To make it easier to use medical services, we present instructions that will help you fully use the possibilities of the NZOZ Your Doctor network. 

1. REGISTRATION FOR VISITS

You can register for an appointment in several convenient ways:

  • in person during the opening hours of each of the 14 branches in Wrocław and the Kobierzyce Commune.
  • by phone: 576 858 080 or 71 311 12 36, Monday to Friday, 8:00 a.m. – 6:00 p.m.
  • online – using the form on the website www.twojlekarz.net
  • using a virtual assistant ALICE in the form of a chat on the website or voice bot at 71 311 12 36 ext 01  

2. ORDERING PRESCRIPTIONS FOR MEDICINES YOU ARE TAKING ON A REGULAR BASIS

If you are taking medication for a chronic condition, you can order your prescriptions conveniently:

  • online: via the form on the website www.twojlekarz.net/zazanienie-recept/
  • by e-mail - by sending a message to the address recepty@twojlekarz.net providing your details (name, surname, date of birth) and a list of necessary medications.
  • By text message: by sending a message to 690 010 399, providing your details and the name of the medication.
  • by phone at 71 311 12 36 ext. 1 

NOTE! THE SYSTEM SUPPORTS TEXT MESSAGES ONLY, REJECTS PHOTOS AND MMS!

3. USING THE VIRTUAL REGISTRATION ASSISTANT

Our virtual assistant Alicja allows you to quickly and conveniently:

  • register for a teleconsultation,
  • order a prescription for medications you take regularly,
  • cancel your appointment.

4. BENEFITS OF SUBMITTING A DECLARATION TO NZOZ YOUR DOCTOR

As a patient of NZOZ "Your Doctor" you receive many additional privileges:

  • 5% discount on all commercial services,
  • Saturday visits to primary care physicians are PLN 50 cheaper,
  • YOUR DOCTOR EXPRESS – teleconsultation on the day of registration,
  • full electronic documentation in all network branches,
  • layettes for newborn children,
  • knowledge base and medical podcast WHAT DOES YOUR DOCTOR SAY?

5. CONTACT US

If you have any questions, concerns, comments or complaints, please contact us:

  • by phone: 71 311 15 10, Monday to Friday, 9:00 a.m. – 3:00 p.m.
  • by email: biuro@twojlekarz.net
  • via the contact form www.twojlekarz.net/kontakt

Time to get vaccinated against flu and COVID-19

In the fall, many people wonder if it's a good time to get vaccinated against flu and COVID-19. Questions also arise about reimbursement, required documentation, and the possibility of getting both vaccinations in one visit. It's worth knowing the most important rules before the season, when the number of viral infections typically increases.

30/09/2026 | Is it glaucoma?

In this episode of WHAT YOUR DOCTOR SAYS, Dariusz Litera speaks with ophthalmologist Sebastian Floryn about glaucoma, the mechanism of optic nerve damage, the importance of intraocular pressure, the various forms of the disease, and diagnostic and treatment options. The conversation also covers symptoms that should alert patients and prompt them to seek an ophthalmologist's consultation.

Looking for a family doctor in Sołtysowice? The new NZOZ Twój Lekarz clinic will soon be accepting its first patients!

On Thursday, October 1st, the new NZOZ Twój Lekarz clinic opens at 67 Lekcyjna Street in Wrocław. The facility, located next to the recently opened preschool, will be open Monday through Friday, from 8:00 a.m. to 6:00 p.m.

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Who we are

In our work, we are guided by the idea of a family doctor who provides the patient with comprehensive care at all times, not only when they are ill. Our mission is to take care of the health of residents on a daily basis. We provide health education and promote prevention. 

Copyright © Wrocław 2021 NZOZ Your Doctor Sp. z o. o. All Rights Reserved.

  • Specialist clinics:
  • Allergist
  • Surgeon
  • Vascular Surgeon
  • Dermatologist
  • Diabetologist
  • Dietician
  • Endocrinologist
  • Physiotherapist
  • Gynecologist
  • Cardiologist
  • Laryngologist
  • Family Doctor
  • Speech therapist
  • Occupational medicine
  • Neurospeech therapist
  • Nephrologist
  • Neurologist
  • Ophthalmology and Laser Therapy
  • Orthopaedist
  • Pediatrician
  • Acupuncture Consultant
  • Obesity Treatment Guide
  • Preluxation Clinic
  • EMG Workshop
  • Rehabilitation Workshop
  • Psychiatrist
  • Psychologist
  • Child Psychologist
  • Pulmonologist
  • Rheumatologist
  • Urologist
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The commitment of NZOZ "Your Doctor" to availability

IN NZOZ "Your Doctor" We are committed to ensuring that our digital presence is as accessible and inclusive as possible for all users, including people with disabilities. Our goal is to improve usability. https://www.twojlekarz.net and supporting a more accessible experience for everyone, regardless of their abilities and the technologies they use.

Our approach to accessibility

We strive to comply with the Web Content Accessibility Guidelines (WCAG), which define internationally recognized standards for digital accessibility. While full compliance cannot always be guaranteed, we strive to implement improvements where possible and regularly review the accessibility aspects of our website. Accessibility is an ongoing process, and we are committed to continually improving the experience as technology, standards, and user needs evolve.

Accessibility features

To support accessibility, https://www.twojlekarz.net can utilize tools like the OneTap accessibility toolbar. This interface offers users a range of useful features, including:
  • Adjusting text size and contrast settings
  • Highlight links and text for better visibility
  • Full keyboard navigation through the interface
  • Quick launch via keyboard shortcut: Alt + . (Windows) or ⌘ + . (Mother)
Please note:
  • The availability and effectiveness of these features depend on the configuration and ongoing maintenance of the site.
  • While we make every effort to ensure accessibility, we cannot guarantee that every part https://www.twojlekarz.net will always be fully available. Some content may be provided by third parties or be limited by technical factors beyond our direct control.

Feedback and contact

We encourage your feedback. If you encounter accessibility barriers or have suggestions for improvement, please contact us: Email: biuro@twojlekarz.net We commit to reviewing all inquiries and responding within 3-5 business days. If you require assistance accessing any part of this website, we are happy to provide support through alternative channels upon request. Last update: August 13, 2026
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