The COVID-19 pandemic has had a significant impact on all areas of our lives, from the economy to culture and entertainment. The coronavirus threat has also completely changed healthcare. Masks, gloves, antiviral fluids at the entrance to facilities, complete disinfection of rooms, new recommendations and safety procedures. Their use brings concrete results.
Thanks to this, we can open our clinics, minimize the risk of infection and safely provide care to all our patients.
The experience of recent weeks has shown that respecting restrictions and opening up to modern forms of contact with medical personnel are setting new standards for healthcare facilities. Clinics in the Your Doctor network are already operating in a new mode. "Unfreezing" subsequent sectors of the economy and social life does not mean a return to old habits and behaviors. Primary care physicians and specialists continue to see patients as before, but before patients arrive at the clinic, they undergo a telephone epidemiological interview and are scheduled for a specific time.
Instead of queuing – registration only by phone!
The need to maintain social distance requires such solutions. Registration is no longer a place where a doctor's appointment is only scheduled. It is a telephone service center, collecting important data for a teleconsultation or a personal visit. This mode of operation is more time-consuming and demanding for the staff, but it brings huge benefits to patients. Already at the initial stage, it allows simple orders, such as extending prescriptions for regularly taken medications, to be separated from cases requiring a teleconsultation or an urgent visit to the clinic.
Thanks to the work of the telephone service center, it is also possible to direct patients with infections to separate offices in the Twój Lekarz network facilities, covered by an increased sanitary regime. This solution significantly increases the safety of all users of medical services and the staff of our facilities.
Health is more important than fear of coronavirus!
The COVID-19 pandemic does not mean that other diseases have disappeared. We still suffer from chronic diseases that require specialist consultations. There are also sudden deteriorations in health. In such situations, putting off contact with a doctor can only do harm.
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