Failure to cancel medical appointments is a serious problem that negatively affects the functioning of the entire healthcare system and the availability of services for patients. According to data from the National Health Fund, almost one and a half million scheduled medical appointments are wasted in Poland each year. In Lower Silesia, almost one hundred thousand consultations that patients could have benefited from are wasted each year.

WHY SHOULD YOU CANCEL YOUR APPOINTMENT IF YOU CANNOT ATTEND?

• You are helping other patients – every missed appointment is a wasted opportunity for someone else who could use that appointment.
• You improve the work of the facility – doctors can plan their work time better and admit patients more efficiently. 

HOW TO CANCEL AN APPOINTMENT AT YOUR DOCTOR’S NZOZ CLINICS?

• By phone - by calling the number 71 306 56 57

• The online registration module includes an appointment cancellation form that can be completed and submitted online.

• Virtual Assistant ALICJA – available on the website www.twojlekarz.net allows you to quickly cancel your appointment without having to make a phone call.

HOW TO TAKE CARE OF APPOINTMENTS AND CANCEL THEM ON TIME?

• Save the dates of your visits – set reminders on your phone or note them in your calendar.
• Cancel your appointment in advance – if you know you won’t be able to attend, let the clinic know as soon as possible.
• Use the most convenient contact method for you - choose a phone, online form or Virtual Assistant ALICJA

Regularly canceling appointments that we can't attend helps improve the availability of medical services and streamlines the operation of clinics. Let's work together to create a better healthcare system!