Registration

1. Registration takes place directly or through a third party on business days:  
   • at the clinic’s registration desk during its opening hours,
   • by phone at the following numbers: 71 311 12 36, 576 858 080 from 8:00 to 18:00
   • via chat https://twojlekarz.net/twoj-lekarz-express/ or by phone at
     71 715 80 00, for TLExpress teleconsultations 
   • online:  https://internet-med.pl/kobierzyce
2. Online registration requires a patient account. In case of technical problems, the IT department provides assistance (e-mail address: internet@twojlekarz.net). Appointment dates available in electronic registration are constantly updated according to the availability of doctors. 
3. Registration for prescription visits (extension of chronically used drugs) is done via: e-mail (recipes@twojlekarz.net), contact form, text message (690 010 399), telephone.
4. The services are provided as soon as possible, taking into account the dates available in all NZOZ Twój Lekarz facilities.
5. In cases justified by the patient’s health condition, services are provided on the day of registration; if there are no places available, a medical triage is carried out (a sudden illness card is completed with the medical staff), on the basis of which a decision is made regarding further proceedings. 
6. In cases that do not require a visit on the day of notification, it is possible registration for the following days. 
   
7. If a doctor’s visit is scheduled several days in advance, the patient receives an SMS reminder 48 hours before the visit. Please confirm your reservation by replying YES or NO if you wish to cancel your visit. 
8. A patient can only have one active appointment reservation with a primary care physician. The above does not apply to visits to the Well-Child Clinic. 
9. Planned visits to the Well-Child Clinic - vaccinations and patronage - are scheduled by the medical staff (we inform the legal representative about the date of the visit by phone, and if necessary by registered mail). Balances are scheduled by the parent or guardian at the selected Well-Child Clinic. 
10. Cancellation previously scheduled visits take place:
    • by phone: 71 306 56 57
    • by SMS to the number: 796 596 585
    • by email: resignation@twojlekarz.net
    • via contact form or chat: https://twojlekarz.net
11. Changing the date of a scheduled visit. In the event of circumstances that could not be foreseen at the time of scheduling the visit (sudden absence of the doctor, inability to provide services due to unforeseen circumstances) that make it impossible to carry out the visit, the patient will be informed as soon as possible by text message or email about the need to contact in order to schedule a new date. In the event of an unforeseen event on the patient's side, please inform the clinic immediately about the need to cancel or change the date of the visit. Canceling an appointment allows other patients to receive advice at the freed-up time and helps reduce waiting times for appointments. 
12. Home visits. Home visit requests are accepted Monday through Friday from 8:00 a.m. to 11:00 a.m.:
    • at the clinic registration,
    • by phone at 71 311 12 36

Home visits are carried out from Monday to Friday in the afternoon or at other times by prior arrangement.

Registration takes place directly or through a third party on business days:  

• at the clinic’s registration desk during its opening hours,
• by phone: 71 311 12 36, 576 858 080 between 8:00-18:00
• online: https://internet-med.pl/kobierzyce

For organizational reasons, in order to shorten the waiting time for a connection as much as possible, please contact us after 10:00.

1. During registration, the following are required: the patient's PESEL and e-referral PIN (does not apply to gynecological and psychiatric clinics).
2. In the event of a subsequent visit to the same clinic within 2 years, a referral is not required.
3. If a doctor's visit is scheduled several days in advance, the patient receives a text message reminder 72 hours before the visit. Please confirm your reservation by writing YES or writing NO if you cancel your visit. 
4. Cancellation of previously scheduled visits takes place:
   • by phone: 71 306 56 57
   • by SMS to the number: 796 596 585
   • by email: resignation@twojlekarz.net
   • via contact form or chat: https://twojlekarz.net
5. Changing the date of a scheduled visit. If circumstances arise that could not be foreseen at the time of setting the appointment date (sudden absence of a doctor, inability to provide services due to unforeseen circumstances) that make it impossible to keep the appointment, the patient will be informed as soon as possible by text message or email about the need to contact them in order to schedule a new appointment. 

In the event of an unforeseen event on the patient's side, please inform the clinic immediately about the need to cancel or change the date of the visit. Canceling the visit allows other patients to use the consultation in the freed-up time and helps reduce the waiting time for the visit.

Registration takes place directly or through a third party on business days:  

• at the registration of the rehabilitation facility during its opening hours,
• by phone: 71 311 12 36, 576 858 080 between 8:00-18:00
• online: https://internet-med.pl/kobierzyce

1. During registration, the following are required: the patient's PESEL and e-referral PIN.
2. If a doctor's visit is scheduled several days in advance, the patient receives a text message reminder 72 hours before the visit. Please confirm your reservation by writing YES or writing NO if you cancel your visit. 
3. Cancellation of previously scheduled visits takes place:
   • by phone: 71 306 56 57
   • by SMS to the number: 796 596 585
   • by email: resignation@twojlekarz.net
   • via contact form or chat: https://twojlekarz.net
4. Changing the date of a scheduled visit. If circumstances arise that could not be foreseen at the time of setting the appointment date (sudden absence of a doctor, inability to provide services due to unforeseen circumstances) that make it impossible to keep the appointment, the patient will be informed as soon as possible by text message or email about the need to contact them in order to schedule a new appointment. 

In the event of an unforeseen event on the patient’s side, please inform the clinic immediately about the need to cancel or change the date of your visit. Canceling an appointment allows other patients to receive advice at the freed-up time and helps reduce waiting times for appointments.